PRIVACY POLICY

Article 1: Definitions

Bebougie, established in Zeewolde and registered with the Chamber of Commerce under number 88982653, is hereinafter referred to as the seller. The other party to the seller is hereinafter referred to as the buyer. Seller and buyer are jointly referred to as the parties. The agreement refers to the purchase agreement between the parties.

Article 2: Applicability of the General Terms and Conditions

These general terms and conditions apply to all quotations, offers, agreements and deliveries of services or goods by or on behalf of the seller. Deviations from these terms are only valid if expressly agreed in writing by both parties.

Article 3: Payment

The full purchase price must always be paid immediately upon ordering. A deposit may be requested for reservations. In that case the buyer will receive proof of the reservation and advance payment.

If the buyer does not pay on time, they are in default by operation of law. As long as the buyer is in default, the seller is entitled to suspend its obligations until the payment obligation has been met.

If the buyer remains in default, the seller will proceed to debt collection. All related costs are borne by the buyer and are calculated in accordance with the Dutch Extrajudicial Collection Costs (Compensation) Decree.

In the event of liquidation, bankruptcy, attachment or suspension of payments of the buyer, all claims of the seller against the buyer become immediately due and payable.

If the buyer refuses to cooperate in the performance of the seller's obligations, the buyer remains obliged to pay the agreed price.

Article 4: Offers, Quotations and Price

Offers are without obligation, unless a period for acceptance is stated in the offer. If the offer is not accepted within the stated period, it lapses.

Delivery times stated in quotations are indicative and do not entitle the buyer to dissolution or compensation if they are exceeded, unless expressly agreed otherwise in writing.

Offers and quotations do not automatically apply to repeat orders, unless expressly agreed in writing.

The prices stated in offers, quotations and invoices include VAT and other government levies.

Article 5: Right of Withdrawal

The consumer has the right to dissolve the agreement without giving reasons within 100 days of receiving the order (right of withdrawal).

The withdrawal period starts on the day after the consumer has received the complete order.

The right of withdrawal is excluded for products made to the consumer's specifications or that are perishable.

The consumer may use a withdrawal form provided by the seller. The seller will make this form available promptly on request.

Only unopened products, in their original condition and packaging and without damage, can be returned within 100 days of receipt. The costs of return shipping are borne by the buyer.

Article 6: Amendment of the Agreement

If during performance it appears that the agreement needs to be amended or supplemented for proper performance, the parties will amend the agreement in good time and by mutual consultation.

If the agreement is amended or supplemented, this may affect the delivery time. The seller will inform the buyer of this as soon as possible.

If the amendment has financial and/or qualitative consequences, the seller will inform the buyer of this in writing in advance.

If a fixed price has been agreed, the seller will indicate to what extent the amendment results in this price being exceeded.

The seller may not charge additional costs if the amendment is the result of circumstances attributable to the seller.

Article 7: Delivery and Transfer of Risk

The risk of loss of or damage to the purchased goods passes to the buyer at the moment the goods are received by the buyer.

Article 8: Inspection and Complaints

The buyer is obliged to inspect the delivered goods upon delivery or as soon as possible thereafter.

The buyer must check whether the quality and quantity correspond to what was agreed and meet the usual trade standards.

Complaints about damage, shortages or loss of delivered goods must be reported in writing within 10 business days of delivery.

If a complaint is made on time and is justified, the seller will, at its discretion, repair or replace the product or cancel the delivery and issue a credit note for the relevant part of the purchase price.

Minor and/or customary deviations in quality, quantity, dimensions or finish cannot be held against the seller.

Complaints relating to a specific product do not affect other products or parts of the same agreement.

No complaints are accepted after the goods have been processed by the buyer.

Article 9: Samples and Models

If a sample or model has been shown or provided to the buyer, it serves only as an indication, unless expressly agreed otherwise.

For agreements relating to real estate, stated surface areas or dimensions are also indicative.

Article 10: Delivery

Delivery takes place ex warehouse/store, with all costs borne by the buyer.

The buyer is obliged to take receipt of the goods at the moment they are delivered or made available by the seller in accordance with the agreement.

The buyer is always responsible for providing a correct delivery address.

If an incorrect address is provided, the seller reserves the right not to reship the order or refund the purchase amount.

If the buyer refuses delivery or fails to provide necessary information, the seller may store the goods at the buyer's expense and risk.

The seller may charge shipping costs for shipments.

If the seller requires information from the buyer to perform the agreement, the delivery time only starts once this has been received.

Stated delivery times are indicative and not binding. If they are exceeded, the buyer must give the seller written notice of default.

The seller is entitled to deliver in parts, unless agreed otherwise or partial delivery has no independent value. Each partial delivery may be invoiced separately.

Article 11: Force Majeure

If the seller cannot fulfil its obligations due to force majeure, it is not liable for any damage suffered by the buyer.

Force majeure means any circumstance beyond the seller's control that could not reasonably have been foreseen when the agreement was concluded.

This includes, among other things, illness, war, civil unrest, sabotage, terrorism, power failure, flooding, earthquake, fire, strikes, lock-outs, government measures, transport problems and disruptions at suppliers.

During force majeure, the seller's obligations are suspended.

If force majeure lasts longer than 30 calendar days, either party may dissolve the agreement in whole or in part in writing.

If force majeure lasts longer than three months, the buyer may terminate the agreement with immediate effect by registered letter.

Article 12: Transfer of Rights

Rights under this agreement may not be transferred without the prior written consent of the other party.

This provision has effect under property law in accordance with Article 3:83(2) of the Dutch Civil Code.

Article 13: Retention of Title and Right of Retention

All goods delivered by the seller remain the property of the seller until the buyer has fully met its payment obligations.

Until that moment, the seller may invoke the retention of title and reclaim the goods.

If a deposit is not paid on time, the seller may suspend its work.

The buyer may not pledge or otherwise encumber goods subject to retention of title.

The buyer is obliged to insure these goods against fire, explosion, water damage and theft and to show proof of this on request.

For goods not yet delivered and in the event of payment arrears, the seller may exercise its right of retention.

In the event of liquidation, insolvency or suspension of payments, all obligations of the buyer become immediately due and payable.

Article 14: Liability

The seller's liability is limited to the amount paid out by its liability insurance, plus the deductible.

This limitation does not apply to damage caused by intent or deliberate recklessness of the seller or its managers.

Article 15: Duty to Complain

The buyer must report complaints about the performance of the agreement without delay.

The complaint must contain as detailed a description as possible so the seller can respond adequately.

If a complaint is justified, the seller will repair or replace the product.

Article 16: Guarantees

If guarantees have been agreed, the seller guarantees that the product complies with the agreement, is free from defects and is suitable for its intended use.

This guarantee applies for two calendar years after receipt by the buyer.

The 100-day money-back guarantee only applies if the lashes have not been cut and are in good condition.

The seller reserves the right to refuse returns if these conditions are not met.

The guarantee lapses in the event of improper use, unauthorised modifications or use for other purposes.

For third-party products, only the guarantee provided by that manufacturer applies.

Article 17: Applicable Law and Competent Court

All agreements are governed exclusively by Dutch law.

Disputes will be submitted to the competent court in the district where Bebougie is established, unless mandatory law provides otherwise.

The applicability of the Vienna Sales Convention (CISG) is excluded.

If any provision of these terms is declared invalid or unreasonably onerous, the remaining provisions remain fully in force.

This is an English translation for convenience. In case of any discrepancy, the Dutch version prevails.